Booking Policies
Booking Policy
First time guests must complete a health intake form and waiver of liability/consent to receive massage prior to their appointment time.
To Book With a Card on File: Use the drop down/hamburger menu in the top right corner to select "sign in." From there, create a secure member profile and save your preferred method of payment. While logged in, book whichever service you desire and select "pay in person." Your card will be saved for future use and will not be charged until the appointment is concluded or in the event of a late cancellation.
To Book Without a Card on File: Select whichever treatment you wish, add it to your cart, and pay in full at booking. There will be an option to save your card information, which you can unselect. Unfortunately, there is not a way to secure your appointment without pre-payment or a card on file. Appointments without a payment method will be cancelled.
Guests may schedule their appointments online as early as 30 days in advance, and up to 4 hours before the start of an appointment time.
Changes to a scheduled appointment can be made through the booking page, by logging into your account, or by calling/texting Manifest Massage.
Cancellation Policy
There is no charge to reschedule or cancel an appointment until 24 hours before the start time of the appointment.
There is a 50% charge of the service price for same-day (within 24 hours) rescheduling or cancellation.
There is a 100% charge of the service price for cancelling/rescheduling within an hour of your appointment start time.
Clients will be considered a no-show if they have not arrived 15 minutes after the start of their appointment time. No-shows will be charged 100% of the service price.
Clients are able to make changes to appointments through the online booking page or by logging into their account. If you cannot locate this feature, please text Manifest Massage at (214) 785 - 8581 to let Misty know about changes ahead of time.
These policies are subject to change at Misty's discretion, i.e. waiving fees in case of emergencies, restricted booking availability after repeated cancellations, etc.
Refund Policy
Refunds will be issued on a case-by-case basis. Wix and Square deduct a 2.9% + $0.30 service charge which cannot be refunded.
If there is a chargeback on a method of payment, the client is responsible for paying that fee before future services can be booked.